At Itaagi Logistics Limited, quality is not an aspiration—it is our baseline standard. We are committed to delivering exceptional quality across all products, services, and client interactions.
Our quality commitment extends from vendor selection and product sourcing through delivery, after-service support, and continuous improvement. This Quality Policy establishes our commitment to maintaining the highest standards of quality in everything we do, ensuring that clients receive consistent excellence, reliable performance, and exceptional value in every engagement.
All quality efforts center on meeting and exceeding client requirements and expectations. We define quality by client satisfaction and continuously seek to understand and fulfill client needs.
Quality is never sacrificed for cost savings, speed, or convenience. We maintain rigorous standards regardless of pressures to compromise.
We emphasize preventing quality issues rather than correcting them after occurrence. Proactive quality management reduces defects, failures, and client dissatisfaction.
Quality requirements evolve, and so must our practices. We commit to continuous improvement in quality performance, processes, and capabilities.
Initial Vendor Qualification:
Ongoing Vendor Management:
For questions, concerns, or feedback regarding our quality policy and practices, please contact:
Itaagi Logistics Limited
Plot 86, Lithuli Avenue, Bugolobi
Kampala - Uganda
P.O. Box 197060, Kampala - Uganda
Email: [email protected]
We welcome feedback that helps us improve our quality performance and better serve client needs.
Last Updated: November 2025