Introduction
Itaagi Logistics Limited ("we," "us," or "our") is committed to protecting the privacy and security of personal information entrusted to us by clients, vendors, employees, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable Ugandan data protection laws and international best practices. By using our services or providing us with personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
Client & Prospect Information
When you request quotes or services:
- Name and contact details
- Company name and position
- Business requirements
- Service history
- Payment information
Website Visitor Information
When you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Location information
- Cookie data
Vendor & Supplier Information
From business partners:
- Company and contact information
- Product catalogs
- Pricing information
- Performance history
- Banking details
Employee Information
From employees and applicants:
- Personal identification
- Contact details
- Employment history
- Performance evaluations
- Payroll information
How We Use Your Information
Service Delivery
- Processing service requests and quotations
- Delivering products and services
- Managing client accounts and relationships
- Processing payments and billing
- Providing customer support
Business Operations
- Managing vendor and supplier relationships
- Quality assurance and compliance
- Performance monitoring and improvement
- Business planning and analysis
Legal and Compliance
- Complying with legal obligations and regulations
- Preventing fraud and security threats
- Enforcing terms and conditions
- Protecting legal rights and interests
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Secure data storage systems
- Encryption of sensitive information
- Access controls and authentication
- Regular security assessments
Organizational Safeguards
- Limited access to information
- Employee training on data protection
- Confidentiality agreements
- Clear data handling procedures
Physical Safeguards
- Secure office facilities
- Controlled access to records
- Secure disposal of documents
- Protection of IT infrastructure
Your Privacy Rights
Depending on applicable laws, you may have the following rights regarding your personal information:
Right to Access: Request access to personal information we hold about you
Right to Correction: Request correction of inaccurate information
Right to Deletion: Request deletion of your personal information
Right to Object: Object to processing based on legitimate interests
Right to Data Portability: Receive information in structured format
Right to Withdraw Consent: Withdraw consent for processing
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect information about website usage.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Performance Cookies: Collect information about website usage
- Functional Cookies: Remember preferences and choices
- Analytics Cookies: Measure traffic and usage patterns
Most browsers allow you to control cookies through settings. Note: Disabling certain cookies may affect website functionality.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices:
Itaagi Logistics Limited
Plot 86, Lithuli Avenue, Bugolobi
Kampala - Uganda
P.O. Box 197060, Kampala - Uganda
Email: [email protected]
We will respond to privacy inquiries within reasonable timeframes as required by applicable law.
Last Updated: November 2025
